Sol-Star Multimedia

Industrial sites and employers accepting people who have qualified from the National Safety Passport e-learning program have now benefited from another reassurances that their employees have the wisdom and expertise to work without endangering safety in a hazard laden environment.

 

The National Safety Passport CBT course by Cognition Media has been betowed with endorsement from Teesside University. Candidates have qualified from the National Safety Passport will now not only be bestowed with their nationally recognised EMSS (Essential Minimum Safety Standard) Safety Passport card but will furthermore lead to University points allowing a University Certificate in Professional Development (UCPD) or another university qualification.

 

This break through shows the National Safety Passport’s esteem as an academic as well as a professional qualification further proving the high quality instruction in industrial health and safety that is delivered.

 

The program is easily transported allowing candidates to manage the course around their other duties. No more need for time taken away from work, travelling or overnight costs; a clear winner in the current economic climate.

 

The huge cost savings to the industry make the National Safety Passport a popular alternative to more traditional classroom based passport schemes and recognition from both EMSS and now Teesside University further prove the high quality of training that accompanies the cost savings.

At a price of £69.99 (ex VAT) the e-learning program includes the nationally recognised EMSS Safety Passport card which can be validated online for authenticity. This will exceed employer’s necessary requirement for the provision of safety, health and environment (SHE) training at a fraction of the costs associated with more traditional schemes based in the classroom.

 

The training has been proven engage the attention of the candidate and improve knowledge retention while making the learning a more enjoyable experience. Reviews from both users and management has been overwhelmingly positive.

With the colder weather now drawing near, many people will be looking to replace their gas furnace with an improved, more efficient model. Gas furnace prices are an important factor in achieving a cost-effective solution to your heating requirements.

Make certain that you do not make the mistake that many people make and that is to select your new gas furnace solely on the basis of which one is the cheapest. This may be an expensive mistake over the long-term.

You need to buy a furnace that is sufficient for your heating needs and is not ‘over-specified’. Given that future gas prices are very likely to be higher than they are today, you should look at buying a high-efficiency furnace. Although this will cost you more initially than a low-efficiency furnace, the long-term savings on gas should more than offset the difference in price.

You will also need to consider the costs of routine maintenance and servicing as well as the guarantees and warranties that the furnace manufacture will supply with your new furnace. The availability of spare parts and how quickly these can be obtained and fitted also need to be considered to ensure that your heating is never out-of-action.

The current economic climate means that gas furnace manufactuers and dealers are desperate for your business. This means that there are some real bargains to be obtained if you shop around for the best gas furnace prices.

A new gas furnace is a major purchase so you should take plenty of time to ensure that you get the best combination of price, performance and economy that you can.

Introduction

In the current economic climate, it’s not just employees who are coming under scrutiny in many organisations, but the effective use of work space as well.

With major advancements in the use and availability of mobile technology, it’s much easier and in some cases much more efficient for both the employer and employee to agree a flexible working arrangement. So as well as the more traditional accommodation for office based personnel, employees are now able to work from home and work from several locations during the working week. Even when in an office environment, hot-desking, touch-down areas or hotelling are all common arrangements being made for the mobile employee.

In providing this flexibility, it’s important that the employer considers how to ensure that the business premises are used to their maximum efficiency. It’s a major challenge for any employer, who will not want to see rows and rows of empty desks day after day.
Effective workplace planning is something that many organisations are now considering. There is much to consider such as minimum space requirements, lighting requirements, fire exit and disabled access considerations , to name but a few. So seeking the advice of a specialist workplace planning contractor could prove a worthwhile investment.

It’s not just about effective planning and utilisation of space. Is mobile working and the creation of touch down areas right for your business? In some organisations, the company culture and the flexibility of employees will mean that such initiatives will work. In other companies it may not. There are many things to consider in planning the workplace environment. No two companies are the same. For one organisation, it may be decided that a stimulating working environment for employees is required, whereas with other organisations effective use of space around the office location will be a priority. Which ever is effective for your organisation, you will want to ensure that the company’s culture and values are clearly understood by employees.

The work schedule can take several weeks or in the case of more complex projects several months to complete. Either way, from the outset the project needs to demonstrate a clear plan to maximise the use of space, office and layout design, construction timescales and management of contractors whilst on site. The company’s employees will also need to be temporarily relocated whilst the work is undertaken. There are also stringent health and safety regulations concerning the office environment, which must be adhered to in the planning of the project.

Workplace planning contractors will undertake a site survey of the business premises to try and understand if such a scheme is likely to be a success. From the contractors point of view, it is a worthwhile exercise, to take time to discuss and agree the options with the client to ensure that once the plan of action is agreed, work will be scheduled to ensure the minimum disruption to the business.

 

It doesn’t have to be an expensive office fit out to make good use of interior space.

 

What should be taken into consideration when planning the workplace area?

One of the most critical considerations when undertaking workplace planning is to be absolutely clear about what tasks will be performed in the designated areas. Different layouts, different furniture, the amount of space required, should all be considered depending upon the tasks to be employed in the area. So whether the workplace is to be for permanent staff or mobile workers, consideration needs to be given to the comfort of the working environment, to aid productivity.

Permanent workers will spend many hours at their work station so it is important that consideration is given to individual work areas. The correct provision of the appropriate office furniture and equipment all aid productivity and efficiency levels. Each employee will require their own personal space around their work station. No one likes to be cramped in and there are many variations of desk design, from single to multi desk designs to ensure enough space for each employee.

Comfort at the desk is a key priority to ensure that health problems are avoided through being in the seated position for long periods of time, so a comfortable chair is essential. Lighting is also a key consideration. A more pleasant office environment is created where the office has good natural light , but consideration will also need to be given to avoid glare on computer screens. Telephone communication also needs to be well positioned on the desk. Equally, for the flexible worker, ease of connecting up a laptop and mobile phone will be essential.

It is important to consider all of these issues to, as far as possible prevent distractions from other areas of the office which could interfere with work. However, employers need to get the balance right, as it is just as important to maintain good communication and working relationships within the office. Ensure that every employee has sufficient space to effectively and efficiently undertake their tasks, without being distracted by other workers close by. Therefore, in some cases, the inclusion of a meeting room to enable one-to-one or group discussions to be held, may be another effective element of the office design.

In my opinion, the most effective way in which to ensure that employees buy-in to what the employer is trying to achieve is to consult with the employees. Through consultation, the employees can give their views on what type of workstation will be best suited to performing the tasks.

For example if the environment is to be used by a sales person, where regular communication with clients is required, then a slightly more secluded working environment may be preferred to avoid background noise, particularly if discussing detailed proposals or contracts. A sales person is one type of employee who will have mobile working requirements, where a small amount of their working week will be spent in the office, whilst the rest of their time will be spent out on the road visiting potential and existing clients.

If the environment is in a finance department or call centre, then the use of system desking or multi seated work stations may be a more appropriate solution, where a number of employees can be seated in a work area together..

Turnkey design and office refurb specialists can be found by searching on line.

Health and Safety in the office

Whatever the office conditions, the employees should be allowed a degree of flexibility to set up their work station to suit their own needs. As long as the employer has provided and considered the requirements of the working environment to allow employees to undertake their work effectively, employees will want to add a personal touch to their own work area. As long as employees do not place their own health and safety or that of others at risk, then there is nothing wrong with the employer allowing some flexibility with this.
Guidelines for use of equipment at the workstation

Taking time to ensure the comfort of employees at the workstation can eliminate health and safety problems in the future. Every one enjoys working near a window and if this is possible, the glare from windows onto a computer screen can make reading of the screen difficult. Therefore, window blinds or shades need will need to be installed to enable employees to control lighting conditions.

In situations, where the workstation is to be used for longer periods of time, guidelines recommend that the use of computers may require an anti-glare filter to be placed across the screen to reduce problems with reflection. A computer screen is recommended to be at least 25cm from eye level.

It is also necessary to ensure that enough electrical points are available, for additional communications equipment such as mobile phone chargers and laptops.

Employees may also require printers or scanners to be located on their workstation.
The correct seating is critical of any workstation design. Perhaps the most important feature of the workstation is the provision of the correct type of office chair. Many hours will be spent seated at the workstation, so the better the quality of office furniture, the less likelihood there will be of receiving complaints from employees about discomfort in the back, shoulder or neck area of the body. The chairs comfort and design can impact upon how effective or productive the employee will be. So it is good practice to test some desk chairs for comfort before purchasing too many.

Good morale amongst employees is positive for your business and a comfortable working environment will help the cause. I was recently involved in a project to set up a new contact centre to house eighty call centre agents. Following much discussion with the office design contractor and consultation with around twenty existing agents, plans for the new look office were formulated before the contractor went away to draft the plans. The existing agents felt that team working was important and therefore it was agreed that the most effective office layout would be for the call centre agents to be located in teams of six around a circular desk system.

Once the plans were finalized, over a three month period the office layout was developed. Taking time to involve the existing agents has proved very effective indeed, with all call centre disciplines showing good signs of improvement.

Building a new office construction is a challenge and must comply with many regulations.

Fire Exit Considerations

No matter what type of business you operate, employers must comply with regulations around safety at work, and this includes what to do in the event of a fire.In today’s health and safety led environment whether it is at home or in the office, the installation of smoke detectors is common place.

The Regulatory Reform (Fire Safety) Order 2005, was introduced to provide advice for businesses on what reasonable steps should be taken to reduce the risk from fire, to occupants of the building . More importantly the Order contains advice to business owners to ensure that a safe escape plan is in place should fire occur.

Generally speaking, ensuring fire safety within premises is a common sense approach. It is important that in any workplace planning programme, that time is taken to identify for example, where the nearest exit routes are for employees to safely leave the building and where employees should congregate upon evacuation of the premises.

In some premises of course, hazardous materials may be in use within the building and therefore it is wise to seek further advice from fire safety advisors who can advise on how to take specific precautions. Equally, office buildings on several levels will also require advice from fire safety experts to ensure safe escape routes are identified. Many businesses now appoint fire marshals whose responsibility it is, to make sure that every one within the building is aware about what they should do in the event of a fire.

In any work environment , escape routes should be safely and immediately accessible at all times and suitable for the number of people likely to use them. They should not be obstructed in any way and accessible for emergency services.

Guidelines do recommend that at least two fire exits should be available if a room is to be occupied by more than 60 people. The guidelines also extend to the number of flights of stairs and passages of corridors, so your workplace planning considerations will need to comply with the regulations.

Disabled Access

There are many considerations for employers to be mindful of when planning to accommodate disabled people within offices and premises. Under the Disability Discrimination Act every business is required to make ‘reasonable adjustments’ to the working environment to ensure that people with disabilities are not discriminated against.

These include making adjustments to the workplace to ensure ease of access for the disabled and providing suitable modified office furniture to provide the same level of office comfort as able bodied employees. The inclusion of a stair lift may also be necessary to accommodate disabled employees in areas other than the ground floor area.

Conclusion

It can be a cost effective solution to engage with a workplace planning specialist to review the layout of your current workenvironment. There are many rules and regulations to comply with, so taking time to consider the implications of precisely what is required is imperative. Do not under estimate the amount of issues to consider in making your workplace a pleasant working environment.

Unfortunately we live in a society where employees are quick to point the finger of blame at their employer for failing to provide the correct workstation or office furniture. So the contractor and client should take time to undertake a site survey, establish what is required from both the employer’s point of view and that of the employee to ensure that the end result meets both the needs of the employer and the employee. Productivity and morale will be greatly improved in a pleasant working environment.

 

 

Introduction

When a company or organisation wants to put on a conference or large event, it is unlikely they would consider doing it themselves. Most companies do not have all the necessary in-house expertise, and releasing personnel from their regular work could be less cost efficient than bringing in the experts. There is also a great deal more to organising a conference than most people would realise in that it is a very stressful and technical activity. The client therefore would usually call in another company that specialises entirely in conference and event management.

There are a great many companies offering Corporate Event Management Services so competition is keen. Even if you are the best you still have to compete with others who offer lower prices and might appear to be less expensive. One of the ways of countering the cut throat business in the UK is to look at offering Conference Production Services in Europe. European managers then have the option of using a UK or EU company to provide for their Conference or Event. UK conference services are more than able to offer competitive prices. In the current economic climate with the pound at its lowest value for many years, UK companies have a distinct advantage in the EU market. The following example will serve as a useful illustration of the many benefits of taking your event expertise outside of the domestic environment.

I plan to take you through a step by step account of the stages of managing an event in Europe using examples from a recent contract in Rome.

Step 1

As a company offering conference and event management services it is essential that the quality of service provided is professional and value for money. To this end attention to detail is paramount. The project manager will know his team and the quality and reliability of the technical staff, the quality of the electronic equipment and the soundness of the sets that are used. Once these issues are in place and proven on previous jobs then the pitch to the client can be confident and knowledgeable so that the client can be reassured things will run smoothly.

Step 2

The Brief

The brief we were given was a three and a half day conference event in Rome in early February for approximately 150 international delegates attending, the majority of whom would be travelling from the USA.

Technical Specification

The technical requirement was to combine a rear projection set and a four speaker PA system with radio microphones. Also data and video switching, wireless table microphones for delegate interaction with presenters in question and answer sessions. They wanted two show laptop PC’s loaded with PowerPoint and various video software to assist with conversion of any extra footage required to a suitable format for projection.

Step 3

A quotation was provided for all the physical hardware and the technical requirements and the services of the project manager and his team. No subcontracting was necessary. Details were agreed and the quote was accepted by the client and a contract issued. It is important to make sure you have a contract and in it, a clause for cancellation charges.

There is immense value in using a dedicated event company which the client knows and trusts.

Step 4

When organising any event abroad we find it more dependable and economical to use our own technical equipment and workforce who we know and trust. There are no problems with language and the team understand the technical issues that are likely to be encountered. They are used to working together, each having their strengths to contribute to the whole, and they can be trusted to do the best possible job with the minimum of fuss. However planning is a key activity particularly when organising meetings and conference events abroad. If you have forgotten something it’s too late to go back when you have driven 600 miles. So having decided to transport the full conference set, staging and equipment by van to Rome we then worked out the details of how best to achieve it.

Step 5

Transportation

The size of the event is critical to the choice of transportation. In our Rome example it was possible to convey all the required equipment in a hire van which could be driven using a standard UK driving licence. If the scale of a conference or exhibition event is much larger it would be recommended to use a dedicated freighting company to collect, deliver and return staging and technical elements to the destination. Using a dedicated freighting company also has the benefit of delivering the key personnel to the event without them being tired out after driving across Europe. In other words the team can be flown out to the event so that they are fresher on arrival. With cheap flights to Europe it can also work out more cost effective than overnight stays for eight or ten people driving en-route.

However, in this case it was decided that the event technicians would drive the van to Rome which would still be well within budget for all staging and technical elements. When hiring a vehicle it is essential to pay attention to maximum load capacity of the vehicle. The weight of the technical equipment and set must be less than the maximum load and once the main systems are onboard, care must be taken not to fill it to the brim with extra bits and pieces.

It is so easy, when being helpful, to add the client event material, such as delegate registration systems and materials, brochures, display and graphic panels. The result can easily mean that the maximum safe load allowance for the vehicle is compromised. As the load capacity is a legal necessity it is never a good idea to say yes to extra items on behalf of the client without being aware of the likely impact on overall weight.

Step 6

The Journey

As the distance was twelve hundred miles there and back it was decided that with an allotted journey time of two and a half days each way to Rome would be adequate. Although it would have been possible to travel to Rome in two days we have learned from experience to allow a margin for any delays en route. It also allows for the technicians themselves to be fresh enough after the road trip to be able to work effectively.

When travelling long distance across Europe and at a time of year when the weather might be inclement, it is essential that the safety of personnel and other road users is paramount. By dividing the travel time between two drivers and rotating them every two hours, we have found that neither is unduly weary. This system allows large distances of up to 600 miles a day to be covered with safety. Regular breaks help to maintain concentration and awareness, with total travel times of no more than ten hours in any day and preferably no more than eight hours a day. It is never advisable to rely on a bare minimum of journey time for any long distance travel to meet an event deadline.

Conferences are usually huge affairs to organise and using a dedicated conference management team to arrange the setting, leaves the organisers free to concentrate on delegates and content.

Having chosen the route to be taken from the UK to Rome we left the UK via a ferry from Dover to Calais and then journeyed to an area just North of Dijon on day one. From Dijon on day two, the journey continued as far as Bologna via the Mont Blanc tunnel. We decided on day three, to make an early start for the half day drive from Bologna to Rome and deliver the equipment to the venue, then rest up for the remainder of the day so the crew would be fresh to start work the next morning.

Navigation across Europe is now much more straight forward with Satellite, but we would also suggest printed route plans and local maps of any places where a stop-over is planned. It has sometimes been the case that even with the latest updated information the Sat Nav cannot always find the precise location of the road you want, due to the ongoing construction of many new motorway networks. You may find yourself suddenly stuck on a road it doesn’t know and this is when the co-driver can be a great help to navigate you through the confusion.

Step 7

Accommodation for Overnight Stops

Choosing accommodation for suitable overnight stops is worth some research. There is a plentiful choice of motel stops near to all major roads in France and Italy all of which are reasonably priced. However, there are superb guest houses away from the main cities and major roads which offer a much more relaxing experience for a tired traveller and are usually cheaper than the chain motels. Often these places have secure parking enhancing vehicle security from theft and damage. After all, when freighting audio-visual systems with a value stretching to tens of thousands of pounds, peace of mind is useful to say the least.

Step 8

On Site Conference Production

On arrival in Rome we drove the van to the conference venue so that the audio-visual equipment and staging could be unloaded directly into the conference room. This was to secure the items and have everything ready for setting up the following day. Getting an early start to set up the equipment allowed for the client to begin presentation rehearsals on the afternoon of the rig day. Later on the same day there was to be an evening reception and brief welcome presentation to all attending delegates. The setting up procedures are tried and tested and the team worked like a well oiled machine so that all the audio-visual elements were complete and in place on schedule and all the technical systems were working correctly by the time the client presenters arrived from the USA.

Step 9

Audio Visual and Production Content

An example of the kind of last minute technical hitches that has to be resolved is when a conference presenter is unable to submit his presentation during the pre-production period and will arrive on site with it in his briefcase (Probably having worked on it during his flight over). The production team will not know until late in the process what presentation format is required. However the presenter will still expect his material to be incorporated seamlessly into a master slide deck. If a conference set uses a wide screen projection format the content will need to be generated in a sixteen by nine aspect ratio. Unknown to the presenter however, the offered material may have been built around a slide template that used a four by three aspect ratio instead. Depending on content, this may have minimal impact on the look of the presentation but if there are images of people, or pie chart graphs, these will then appear as stretched and elliptical shapes which would be unsatisfactory. Fonts and text boxes may move out of alignment and embedded applications such as XL may well be impossible to read.

It is worth shopping around for corporate audio visual hire because it is a very competitive market and there may be some bargains to be found.

During the rehearsals for the first day of the conference one of the American presenters had travelled to site with a power point presentation containing video footage. Unfortunately the video content had not been embedded into his presentation so it did not appear as he expected. The video content was hyper-linked to files that were inaccessible from the PowerPoint presentation – supplied to us on a memory stick. Fortunately with our technical expertise we were able to download the video from source and convert the video footage into a high resolution format that would be compatible with our audio visual systems. This is when event support specialists, who speak English as a first language and are familiar with the requirements of such last-minute complications, are invaluable.

In an ideal scenario, all presentation content will have been submitted during the pre-production phase to minimise such last minute glitches, but more often than not on-site changes are required to re-format a presentation. Whilst it is by no means out of the question that a local AV company might well have been able to do the same, feedback from client events in Europe suggests that when they have used a local supplier they have often failed to be sufficiently expert to support such needs.

Step 10

During the Conference

Over the period of the two and a half day event we were able to further enhance our reputation with the client and delegates. Something that they had overlooked until the last minute was to provide appropriate themed music for role-play exercises. Although it had not been part of the original conference production brief, we were able to provide apt and timely presentation support at very short notice from our on-site database of over thirty thousand music tracks.

Whilst seeming relatively minor points in themselves the above types of scenarios can be very stressful for conference and event organisers, who already have responsibilities that go beyond the presentation content. The corporate conference event being organised by the client is a huge task of delegate management and event logistics, so that any projects that can be left to an experienced dedicated event management team such as ourselves, frees them up to focus on their own tasks of delivering a successful delegate experience.

Step 11

Language Issues in European Conferencing.

When working in Europe either as an event manager, conference producer, or production company, it is always helpful if you are able to communicate directly with the people you meet at the venue and along the way. Whilst all major event management destinations and hotels across Europe have staff who will speak English, there are occasions when they will not be available. We are happy to have colleagues with rudimentary skills in French, Spanish and German who are all keen to improve their language skills. They are prepared to have a go whenever possible to try out what they have learned and this has sometimes proved to be invaluable. It may seem obvious to say, but we recommend that at least one on your production team should have a working knowledge of the local language and should be encouraged to use their language skills as often as possible. It is often surprising how a little effort can generate a much better response from those who you are working alongside.

Conclusion

If you haven’t given much attention to the idea of working in Europe then we really recommend it. Conference events in Europe can be undertaken by a UK event production company at comparable cost to our European colleagues in the audio-visual supply sector. Favourable exchange rates add a further competitive edge to the costs of bringing your audio-visual and staging from the UK. Researching and planning the route and method by which conferencing systems are freighted and delivered will provide surprisingly low cost delivery solutions.

Taking your regular conference production team with you to Europe will give increased peace of mind with regard to the quality of your technical support. Our client in Rome was very happy with the service and level of attention to detail we brought to their conference and repeat European corporate events are now routinely part of our conferencing diary. Fortunately our team really enjoy the experience of travelling abroad and having the opportunity during ‘down time’ to experience life in another culture and country.